The robot answers clients’ questions and helps employees.
A robotic employee from Promobot Company started working in the Uniform Information and Accounting Center. The Promobot V.4 model communicates with people and answers their questions, so that facilitates the labor of employees. The robot is autonomous — it freely navigates indoors and does not need human control.
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Promobot V.4 can perform the following tasks:
- integration with the information base,
- answering questions and counseling,
- scanning documents.
The robot is supposed to become a reliable employee for the organization: it is never late, never distracted, nor on vacation or sick. So a mechanized employee can work a few times more efficiently than a real one. The Promobot V.4 model is always in the spotlight. People are interested in interacting with the robot — both adults and children.
“We have full faith in the robot’s capability to serve as an effective assistant. Visitors can expect a quick response from an AI employee, as the robot can accelerate this process and enhance the overall atmosphere. The robot can deliver precise and up-to-date information because the data in the robot’s database is regularly refreshed,” Oleg Kivokurtsev, Promobot Development Director, commented.
Egor the robot works as a full-fledged employee of the center: he meets guests, offers to tell them about the center’s opportunities, and answers questions. At the same time, the Promobot robot can connect to databases, websites and services. It can scan passports, automatically fill out documents, and issue electronic queue coupons.
Promobot was founded in 2015 in Perm. The company has been a resident of Skolkovo since the same year. Today, Promobot is the largest manufacturer and developer of autonomous robots in Europe. Promobots work in 45 countries around the world as administrators, promoters, consultants, guides and concierges, replacing or supplementing ‘real’ employees. Promobot robots can be seen in Sberbank, the Museum of Contemporary History of Russia, MFC, Baltimore-Washington Airport, Dubai Mall. All the company’s products are manufactured and developed in Russia.
