How to upload information to the robot

The user can upload photo and video materials onto the robot, as well as promotional slogans, phrases and relevant back replies, documents and even photo frames.

To upload files to the robot’s memory, you can use the “upload promo” section in the robot’s service menu. This way will allow you to upload audio and video files, promotional materials, photo frames and documents. You may find a table of supported formats below:

File type Supported extensions
Video *.mp4, *.avi, *.mkv  
Images *.jpg, *.jpeg, *.png, *.gif
Audio *.mp3
Documentation *.pdf, *.doc, *.docx, *.xls, *.xlsx, *.ppt, *.pptx, *.txt, *.csv  
Photo frames *.png

Linguistic database and speech module online service allows all owners of the robots to use it to upload speech modules. The service interface allows the owner to independently manage the information used by the robot when communicating.

There are 5 main types of phrases for the robot:

    • Promo-speech phrases that the robot pronounces in promo-mode when looking for someone to interact with. Phrases with which it invites to interact or informs about the company and its products.
    • Greeting of the known people – the people it has “met” (interacted with and identified) previously
    • Greeting of the unknown people – those people it sees for the first time
    • Phrases – what and how the robot will be saying when it responds
    • Additional phrases- phrases that the robot uses to lead a conversation towards a constructive, targeted direction. For example, it will offer to try a new product or service, or a discount or will tell about new services

It takes a few seconds to upload a single phrase to the robot. Below you will find the interfaces of these services.

The interfaces of the linguistic databases for V2 and V4 are different:

Interface for the V.4

Editing the phrase for Promobot V. 4

Linguistic database menu for Promobot V. 4 consists of the following components:

    • 1. Create button – a new rule or a new phrase is created when you click on this button;
    • 2. Button “enable/disable rules” – before certain events created rules can be turned on and off;
    • 3. Rule ID – useful to navigate technical support staff. The ID of a rule will help a technical support specialist to quickly find it and fix the error in any particular rule;
    • 4. The rule creation time – shows when the rule was created. When you point at the line, you can see who created the rule;
    • 5. “Last edited time” – the line shows when the rule was last edited. When you point at the line, you can see who edited the rule;
    • 6. Edit button – to edit an existing rule, click the edit button;
    • 7. Replicate button – to create a copy of the existing rule, you need to click on the replicate button;
    • 8. Delete button – when you click this button, you will delete the rule;
    • 9. Attached facial expressions – you can attach a facial expression that the robot will show at a certain phrase to any phrase;
    • 10. Attaching a motion script or an audio file – you can attach an audio file to a phrase or attach a script-motion, gesture, dance, which the robot will accompany the phrase. When editing a phrase, you can choose to whom it will be addressed: a man or a woman;
    • 11. Attachment of a video file or image – you can attach a photo (in formats: *.jpg, *.jpeg, *.png, *.gif) or video (in formats: *.mp4, *.avi, *.mkv);
    • 12. Selection of the addressee by gender – the robot is able to determine the gender of the interlocutor;
    • 13. The choice of the addressee by age – the robot is able to determine the age of the interlocutor. During the editing a phrase, you can choose which age group it will be addressed to;
    • 14. The line “what the robot says” – this line shows what the robot will be saying;
    • 15. The line ” what the robot displays” – this line shows what the robot will display on the screen;
    • 16. Filters used in search of phrases and rules.

Editing of the phrase for Promobot V. 4

More about Promobot V. 4

Interface for the V. 2

Editing of phrases for Promobot V.2

    • 1. Create new rule button – when you click it, a new rule or phrase is created;
    • 2. Button “enable/disable rules” – before certain events created rules can be turned on and off;
    • 3. A line of a recognized phrase – what the robot needs to hear for the rule to work;
    • 4. A line of the phrase– how the robot has to respond to a phrase that it recognizes ;
    • 5. “Create on the basis” – this button is needed to create a copy of the existing rule;
    • 6. Delete button – when you click this button, you delete the rule.

Editing of the phrase for Promobot V. 2

Editing of the unrecognized phrase for Promobot V. 2

More about Promobot V. 2
What else are the differencies between Promobot V. 4 and Promobot V. 2

Have any questions? Ask them!

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If you have not received a response within two hours, we suggest contacting the Promobot Development Director Oleg Kivokurtsev at: +12024032239