It consults tourists in several languages at once
Promobot, a service robot, created by the company of the same name, took a job at Istanbul Sabiha Gokcen International Airport, Turkey. Its tasks include consulting passengers, answering questions and helping with navigation.
The robot at the airport is equipped with a ticket scanner. It helps you find your way to the gate or navigate the terminal, tells you about the rules of behavior and safety, and helps you call a taxi. The robot speaks several languages: English, Turkish, Arabic and Spanish.
Sabiha Gokcen Airport handles around 30 million passengers a year. It is one of the busiest airports in Europe. Digitalisation helps the airport to cope with this burden by freeing staff from routine tasks. Passengers at the airport usually ask identical questions, and the robot eliminates all human errors. It will not be rude, will be polite and will never forget important information — says Selcuk Yaran, the official representative of Promobot in Turkey
The robot also has obstacle sensors designed specifically for the autonomous robot operation. It navigates freely, avoiding obstacles even in crowded areas, such as an airport.
Airports are one of the world’s most popular areas of robotics. Promobot robots are one of the most popular solutions in this market. You can find them at airports in the USA, Chile, and now in Istanbul. Our technology in service robotics is already well ahead of the competition. We intend to grow and develop — says Oleg Kivokurtsev, CBDO of Promobot.
This is not the first Promobot robot to work abroad. Promobot robots can already be found in Dubai Mall (UAE), the world’s largest shopping mall, the National Bank of Oman, a network of clinics in Kuwait, schools in Saudi Arabia and the Abu Dhabi police.
Promobot was founded in 2015. Today Promobot is the largest manufacturer of service robots in Europe. There are promobots in 43 countries, working as administrators, promoters, consultants, guides and concierges. They replace and support humans. Promobots can already be found in Dubai Mall, the world’s largest shopping mall, the National Bank of Oman, a network of clinics in Kuwait, schools in Saudi Arabia and the Abu Dhabi police.